Refund Policy

30-day money-back guarantee

Not laughing? You can request a full refund within 30 days of receiving your order.

How to request a refund

• Email hello@jinglesplash.com with your order number and the reason for your return.
• We'll reply with return instructions.
• Items should be returned in their original packaging with all parts included.

Damaged or faulty items

If your item arrives damaged or doesn't work, email us within 30 days with a photo and we'll send a replacement or refund at no cost to you.

Lost or stolen parcels

Orders with Shipping Protection (free with 2 and 3 packs) are replaced if lost, stolen or damaged in transit.

Refund timing

Once your return is received and checked, refunds go back to your original payment method within 5–10 business days.

Non-refundable

Shipping Protection and Express Shipping fees are non-refundable once your order has shipped.