Privacy Policy

This policy explains what information JingleSplash ("we", "us") collects when you visit our site or buy from us, and how we use it.

Information we collect

• Order details: your name, email, shipping address, phone number and order contents when you place an order.
• Payment details: handled by our payment provider. We never see or store your full card number.
• Emails: if you join our email list, we keep your email address to send you offers and news.
• Messages: anything you send us when you contact support.

Site analytics

We use Lovable's built-in visitor analytics to understand how our site is used. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages you visit, where you came from, your country, browser, operating system and device type, how long you stay, how fast pages load, errors, and which buttons and links you click. Detailed data is kept for 90 days and daily summaries for a year. This is recorded for every visitor.

How we use your information

• To process, ship and track your order
• To provide customer support, refunds and replacements
• To send marketing emails, only if you subscribed (you can unsubscribe any time)
• To improve our site and prevent fraud

Sharing

We share information only with the services needed to run our shop, such as payment processors, shipping carriers and email providers. We never sell your personal information.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, or object to how we use it. Email us at hello@jinglesplash.com and we'll respond within 30 days.

Retention

We keep order records as long as needed for accounting and legal purposes, and email-list data until you unsubscribe.

Children

Our site is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Questions? Email hello@jinglesplash.com.